What are the duties of a customer service agent?
A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
What is airport customer service agent?
Airline or airport customer service involves providing support to airline/airport customers before a flight, during a flight, and after a flight. Typical duties can involve assistance with bookings/reservations, processing boarding passes, and managing check-ins.