Users questions

What does ups Overgoods mean?

Joe Ford

What does ups Overgoods mean?

“Overgoods” is where contents of packages go when they become separated from their packaging. Either the item fell out of its packaging, or the packaging was destroyed, or maybe just the address label was destroyed or separated.

Who is responsible for UPS package loss?

If UPS has lost the package, then they are responsible. However, if you failed to purchase shipping insurance, then they will not reimburse you for the loss. For a $1,200 product, paying a few bucks for insurance would guarantee you would be paid by UPS for its loss.

What happens if my UPS package gets stolen?

As the intended recipient of a lost or stolen UPS package, you can contact the seller. The seller can either refund you or file a claim to recoup the missing shipment with UPS. (You need the seller’s contact information if you want to go this route.) You can now also file a claim as the package recipient.

Can you dispute a stolen package?

Dispute Charges If you cannot get the package, a replacement, or a refund via the seller or carrier, contact the credit card company on whose card you paid for the purchase, and dispute the charges. If the item was a gift ask the sender to do so.

Is it illegal to say something wasn’t received when really?

Of course it is illegal. If you knowingly misrepresent to USPS, or any of the other interstate carriers (e.g., FedEx) that a package that you did in fact receive wasn’t received, you could be looking at a mail fraud prosecution.

How do I report a stolen USPS package?

Claims for Loss or Damage

  1. Online: Go to www.usps.com⁄help⁄claims. htm for information on USPS domestic insurance.
  2. By mail: Call 800-ASK-USPS ( to have a claim form mailed to you.
  3. Evidence of Insurance.
  4. Proof of Value.
  5. Proof of Damage or Partial Loss of Contents.

What do I do if I keep receiving someone else’s mail?

So what should you do to make that happen? First of all, don’t throw the mail away, reminds PureWow. Instead, write “not at this address: return to sender” on the envelope and cross out the bar code on the bottom to make sure the message reaches human eyes. Then put it back in the mailbox.