How do I fix a Ako certificate error?

How do I fix a Ako certificate error?

Answer 14.1: Open Internet Explorer, Click Tools, Internet options, content (tab), certificates (button) and delete all the certificates listed. Remove, then Re-insert your CAC into the reader, your certificates should automatically reload.

How do I fix my CAC certificates?

CAC Cert Issues

  1. IE Cache clearing. a.
  2. Republish your certificates. Sometimes removing certs from Internet Explorer and then republishing them alleviates issues.
  3. Run the root cert issue resolver tools provided by the government. Click the “Tools” tab to find them.
  4. ActivClient Software.
  5. Old/Expired Cert Removal.

Why does my ako say no client certificate presented?

No Client Certificate Presented Error on AKO Login is a common error seen by the Army personnel. This is due to using a browser that doesn’t have the required certification. You will come across this error when you’re trying to have access to AKO (Army Knowledge Online) on a personal computer.

How do I update my DoD certificate?

Download the latest DoD root certificates here: DoD RootCerts file.

  1. Open the Keychain Access application if it’s not already running.
  2. Drag certificates in the folder to the login section of the Keychain Access.
  3. Click ‘Add’ to pop-up adding all certificates to login keychain (must click add to every certificate.).

Why are my CAC certificates revoked?

Error 53 Information: This is usually caused by your certificates being revoked on your CAC. This can be because it is expired, you changed branches of the military (example: Regular Army to Army Reserve), retired, or your contract end date changed for contractors.

How do I unlock my CAC card at home?

Answer: Currently, there is no way to reset your CAC PIN remotely. Resetting your PIN requires confirmation of your biometrics by matching your fingerprints against the fingerprints stored in DEERS when you were issued the card. Any RAPIDS Site can reset a CAC PIN.

How do I reset my CAC PIN?

If you forget your PIN, go to the nearest issuance site, where you will be given the opportunity to prove that you are the owner of the CAC by matching your fingerprint against the fingerprint that was stored in DEERS when you were issued the card. If your fingerprint matches successfully, you can select a new PIN.

Can I unlock my CAC card?

You will have to visit an ID card office (RAPIDS (Real-time Automated Personal IDentification System)) to get your card unblocked, updated, or replaced. The CAC owner has to be present along with a second photo ID.

What do you do if you lose your CAC?

If your CAC is lost or stolen, report the loss to your sponsoring command or local security office. You will need to provide documentation of this report to your RAPIDS office to receive a new CAC card.

Will my military ID work as a passport?

The answer is yes — a US passport card is currently a valid form of ID and will continue to be valid for domestic travel, as will a regular US passport. U.S. military ID (active duty or retired military and their dependents, and DoD civilians) Permanent resident card.

How do I get on base without a CAC card?

If you need to enter a base and do not have a DoD I.D., or do not have an escort, you will need to visit the base’s visitor center. Visitor centers are usually located near the main gate. If you are a non-military caregiver you can get on base accompanied by a child in possession of a valid military identification.

Why do they scan your ID at military bases?

A: Scanning the Department of Defense ID card bar code allows the Defense Commissary Agency to positively identify an individual and verify that he or she is authorized to shop in the commissary. There are a small number of older ID cards without bar codes.

What is needed to enter a military base?

How to Get on Base

  • Federal I.D., state issued I.D., or driver’s license. (Expired I.D.’s will not be accepted.)
  • Passport (Expired passports will not be accepted.)
  • Vehicle registration (if renting, the car rental agreement will suffice)
  • Proof of vehicle insurance.