What happens if you decline a refund on eBay?
What happens if you decline a refund on eBay?
Generally, if you decline a return request, the buyer will escalate it to ebay for a determination. ebay will immediately withdraw funds from your paypal account and you will get a strike against your seller perfotmance. It doesn’t matter what your listing says or doesn’t say, the buyer is always right.
Can I decline an eBay return request after 30 days?
Return request past 30 days!! You can deny the return. The buyer can’t ask ebay to step in. Ebay allows the buyer to open a request past that, but its for communication purposes only.
Can buyer leave negative feedback without contacting seller?
Buyers are not required to contact sellers before leaving feedback. (Some actually think that feedback IS contacting the seller!) That said, your buyer is committing feedback extortion, which is a policy violation. I suggest you report the buyer and request that the feedback be removed.
Can you block a buyer from leaving feedback?
Answers (5) Yes. The only time a buyer cannot leave feedback at all is if an Unpaid Item case is opened & closed against them OR (this is a new policy) if the buyer requests to cancel a purchase. @stepndogdoo For the most part Blocking a Buyer is good for any future dealings because it eliminates them on that ID …
Can a blocked buyer on eBay still message you?
When you put them on your BBL and check the box at the bottom of your Buyer Requirements, that prevents them from being able to message you through the Ask A Question link on a listing. However, they can still message you by going to your feedback profile and using the Contact Member link.
Will eBay remove unfair negative feedback?
Because we don’t know when a buyer has actually paid, buyers are allowed to continue using eBay as they normally would, and that includes leaving Feedback. However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases: The buyer doesn’t respond to the unpaid item process.
Can you block bidders with 0 feedback?
Hello, You can’t block 0 feedback buyers. The reason is everyone starts out with 0, Most buyers with 0 feedback are great customers. It is the ones with leave mostly negative feedback are usually going to be a problem.
Why can’t sellers leave negative feedback?
Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention. You can block buyers with too many policy violations, unpaid items, or who aren’t registered with PayPal.
Why can’t I leave negative feedback on eBay for a seller?
You cannot leave negative feedback because “just not happy with it” is a product review, not a seller transaction review.
How long does an eBay buyer have to return an item?
within 14 days
How do I block a buyer on eBay with low feedback?
There is no block you can set to fend off low feedback bidders. You should have your buyer Requirements set to block buyers with no Paypal account, Buyers with a non-US Paypal account, buyers with more than one non-paying strike, buyers with four or more violations in last 12 months, etc.
How do I block a buyer without PayPal?
You can no longer block buyers without a PayPal account. If you are going to run auctions, you will have to be PATIENT. The buyer has a minimum of 6 days to pay because that is the soonest an unpaid item case can opener and closed.
How do I cancel a buyers bid on eBay?
How to cancel a bid
- Go to Cancelling bids placed on your listing – opens in new window or tab.
- Enter the item number, the username of the member whose bid you’re cancelling, and the reason you’re cancelling the bid.
- Select cancel bid.
How do I filter buyers on eBay?
How to set eBay buyer requirements
- Go to Buyer Management – opens in new window or tab.
- Decide which requirements you’d like to apply to your listings, and enter any details requested.
- To have settings apply to all active and future listings, select Apply above settings to active and future listings.