How would you define customer service?
How would you define customer service?
Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Many companies also provide self-service support, so customers can find their own answers at any time day or night.
What is the main role of customer service?
A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
Why is customer service the right role for you?
Working in customer service can be extremely rewarding. You help people achieve goals and play a direct role in customer success. And, the professional skills you develop in this field can be applied to any career you pursue. Most people look at customer service as an entry-level role.
Why should we hire you best example customer service?
JOB INTERVIEW ANSWER: WHY SHOULD I HIRE YOU? “Because I have what it takes to fill the requirements of this job – solve customer problems using my excellent customer service skills.” “Because I have the experience and expertise in the area of customer support that is required in this position.”
Why are you applying for this position customer service?
I really enjoy the interaction with people and find no problem answering even the most trivial questions. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. As you can see, the second answer is full of positive energy and sounds better than the first one.
How would you describe your customer service experience?
Customer service is listening to customers and helping to resolve their issues so that they remain happy and loyal. Having worked in a call center for five years, I have plenty of experience listening carefully to the needs of my customers before efficiently working to solve their problems and explain the solutions.