How do I return an Otterbox?

How do I return an Otterbox?

For returns from www.otterbox.com please visit www.otterbox.com/en-us/returns. All returns that were NOT purchased on otterbox.com or directly from Otter Products EMEA on this website should be returned to the original place of purchase.

What is otterbox return policy?

We will accept returns within 30 days of the original purchase only if the product was purchased directly from Otter Products. Credits will be issued in the form of a refund to the Credit Card used for the original purchase. Refunds are for product only, as shipping charges are non-refundable.

Does otterbox have free returns?

Yes, OtterBox does offer free returns & exchanges.

Does OtterBox replace phone if case breaks?

Does OtterBox replace a phone if it breaks? No. OtterBox will replace a broken/damaged case, but the warranty does NOT cover any damage to the phone.

What if my Otterbox case breaks?

To submit a warranty claim, visit https://www.otterbox.com/en-us/warranty-claim or call 1- We may ask you to send us a photograph of your Product to validate the claim and, in some cases, we may ask that you return the product to Otter for inspection.

What happens if my screen breaks in an Otterbox?

Here is what to do if your iPhone screen shattered in OtterBox. warranty for the case only and not your iPhone. So, if the case gets damaged, they will replace it, but they will never replace your iPhone’s screen. OtterBox will do nothing to replace the screen.

Which OtterBox case has built in screen protector?

For screen protection, the only two Otterbox cases that come with screen protectors are the Commuter and Defender. The Commuter is sticky screen protector where the Defender is built into the case.

Which is better pelican or OtterBox?

While the Pelican Voyager Case does look more stylish and thinner, I think is great for those who want a rugged case but not too heavy to carry around, and easy to slip in the pocket. In terms of protection, Otterbox Defender is thicker since there’s a full rubber on the outside and covered with closed ports.