Why doesn’t Uber have a phone number?

Why doesn’t Uber have a phone number?

To protect the privacy of drivers on our platform, we don't feature drivers' phone numbers directly, but the app will put you in contact. Remember, drivers may not answer their phones whilst driving, so you can always opt to send a text message for them to respond to instead.

What is Uber’s customer service number?

The Emergency Hotline Number (800-353-8237 or 800-353-UBER) is intended for drivers and customers who have emergencies or urgent/timely situations with a need of safety-related assistance. It's worth noting that you should not call in for regular customer service issues.

How long does Ubereats take to refund?

Total refunds (minus delivery fees) are deducted directly from restaurant payouts. This information is reflected in your Uber Eats Weekly Pay Statement email within 1-2 weeks.