How do I report a problem with Redbox DVD?

How do I report a problem with Redbox DVD?

To report a disc problem or get more info, call Redbox Customer Care at 1.866. 733.2693.

What happens if Redbox is not returned?

You have 25 days to return the movie before the system automatically charges you the purchase price of the disc ($25 + tax for standard DVDs and $34.50 + tax for Blu-ray™ Discs), and the movie is yours to keep.” … The best thing to do is contact RedBox customer service immediately if you lose your DVD.

What do I do if my Redbox DVD doesn’t work?

if your DVD is scratched, call REDBOX at 1.866. REDBOX3 that is 1.866. 733.2693 to tell them about the disc problem. they will ask you for the barcode so that when you return the disc, they can tag it to be removed.

How do I report a damaged Redbox DVD?

How do you notify Redbox if a DVD is damaged? call Redbox customer service at 1.866. REDBOX3 (1.866. 733.2693) and they will ask for the serial number on the paper label that is on the center of the disk.

How do I cancel my Redbox reservation?

You might be able to cancel your reservation if it's still within the rental period and has yet to be picked up. Contact our Care team at 866-733-2693 or via https://redbox.custhelp.com/app/ask to learn your options.

Does Redbox clean the DVDs?

No, they are in a case that keeps anything from touching the recorded surface. I have gotten them with fingerprints, food smudges, and scratches. If you find one that is a little dirty, then wipe with a clean, soft cloth and it should be fine.

How much does Redbox charge for late?

In most areas, those fees are $25 + tax for DVDs, $34 + tax for Blu-ray™ Discs and $69 + tax for video games. Redbox does not have "late" fees, you just pay every day you have the disc out.

How do I check my Redbox rental history?

While Redbox kiosks do not print receipts, email receipts are available. When you initially check out a DVD at a kiosk, you are asked to optionally enter your email address so that Redbox sends you a confirmation email for your rental and for the return of your movie.

How do you clean a Redbox DVD?

No, they are in a case that keeps anything from touching the recorded surface. I have gotten them with fingerprints, food smudges, and scratches. If you find one that is a little dirty, then wipe with a clean, soft cloth and it should be fine.