How do I deal with a damaged rental car claim?

How do I deal with a damaged rental car claim?

The rental car company may or may not offer a description or proof of the damage. Now you have three options: You can pay up, hand the claim off to your auto insurance company or credit card company, or reject the claim. If you choose the second or third option, you'll need to be prepared.

What happens if you damage a rental car?

If the rental car's bodywork gets damaged during your rental, your Collision Damage Waiver will cover it. It won't cover damage to other parts of the car, though, and you'll have to put some money towards the cost. … Most of the time, they'll just take this out of the deposit you left when you picked the car up.

How do I complain about a rental car company?

1 Complain to car hire company. Always complain to your car hire company in the first instance. You can do this verbally or in writing but make sure you keep a clear record of your complaint. Give the car hire company a reasonable time to address your complaint and to rectify the situation, say 14 days.

Can a car rental company sue you?

Liability with Rental Car Companies One idea is to seek it from the rental car company. However, it is rare for these businesses to be responsible for damages owed to the individual hurt during the accident. Most circumstances do not provide a means for suing the car company.