How do I contact uber directly?

How do I contact uber directly?

We operate an Uber support line for riders and drivers 24/7. Just open the “Help” section and select 'Call Support' to be connected to our support team via the app. You can also get to us the old-fashioned way by simply calling: for driver support, please dial 0808 169 7334, riders can access the line at 0808 169 7335.

Why doesn’t Uber have a phone number?

To protect the privacy of drivers on our platform, we don't feature drivers' phone numbers directly, but the app will put you in contact. Remember, drivers may not answer their phones whilst driving, so you can always opt to send a text message for them to respond to instead.

What is Uber’s customer service number?

The Emergency Hotline Number (800-353-8237 or 800-353-UBER) is intended for drivers and customers who have emergencies or urgent/timely situations with a need of safety-related assistance. It's worth noting that you should not call in for regular customer service issues.

How do I contact Uber for a refund?

Here's how you can file a complaint to Uber. Sign into your Uber account on a desktop computer and go to "Report an Issue with the App" from the Help Center. In this form, fill in your device type, operating system version, and a description of the issue.

Can you call uber without app?

Use Uber without a smartphone. The Uber app is made for use on smartphones. If you don't have a smartphone, you can still login to your account and request a ride by visiting our mobile website, m.uber.com.

How do I email Uber customer service?

Six years ago when we first got started, all Uber's customer support was done via email, at [email protected], and handled by our local city teams.