How do I contact uber directly?

How do I contact uber directly?

We operate an Uber support line for riders and drivers 24/7. Just open the “Help” section and select 'Call Support' to be connected to our support team via the app. You can also get to us the old-fashioned way by simply calling: for driver support, please dial 0808 169 7334, riders can access the line at 0808 169 7335.

Why is it so hard to contact Uber?

Contracting Uber by phone is difficult since the cost of running a contact center for that volume of calls would be prohibitive. Search on the web for an Uber greenlight hub in your city. While these are usually for drivers I have seen riders there dealing with issues.

How do I send a message to uber support?

Go to the menu (using the icon in the top-left corner) and then Help, and you'll find an option to send a message. Select More and then “Can't find the answer to your question?”. You can choose the category your query falls under and add your details to help make sure you get the best support.

How do I send a message to Uber?

To send a message to your driver, riders can select “contact” then “chat” in the feed section of the Uber app.

How do I talk to uber support?

It's now easier than ever to get in touch. To chat with their driver en route, a rider should go to the Uber feed and tap “contact” and then “chat.” When drivers receives a chat from the rider, it will be read aloud to them. Drivers can acknowledge receipt with one tap to their app to send a “thumbs up” to their rider.

How do I contact uber about a refund?

Use Uber without a smartphone. The Uber app is made for use on smartphones. If you don't have a smartphone, you can still login to your account and request a ride by visiting our mobile website, m.uber.com.

Does Uber refund your money?

Any Uber Cash that wasn't purchased is non-refundable. This includes promotional credits earned and amounts received from Uber Support. If you have unused Uber Cash from a purchase, you may be able to request a refund.

How much do you really make with Uber?

Uber drivers make an average of $364 a month and a median of $155 a month driving for the ride-sharing company, according to the analysis. The average Uber driver in New York City takes home $25 an hour after commission and sales tax, Uber said in 2014.