How do I contact Postmates?
How do I contact Postmates?
If you ever need immediate assistance and would like to talk to a Merchant Support associate by phone, tap the Menu in the upper left-hand corner of your tablet. Then navigate to Help & Feedback. You'll see a button to contact Support in the upper right-hand corner of your screen. It's that easy!
How do I contact Postmates Fleet Support?
You can submit a help ticket, send a message, or reach out on social media. And merchant partners who prefer to make a phone call can try reaching them at 888-815-7726. To help you get through the process of handling an issue with a Postmates order, keep reading.
How much does Postmates pay its drivers?
The base pay is $1.35 per order. Drivers also earn $0.10 per minute while waiting at the restaurant and $1.03 per mile between the pick-up and drop-off location. Drivers get to keep 80% of the delivery fee added to each order.