When speaking with customers what significance does the tone of your voice have?

When speaking with customers what significance does the tone of your voice have?

When customers identify a tone of voice, they're also identifying a personality. They start to form an image of a person or company based on the tone of voice you present. By doing this, customers feel like they're getting to know the brand or company, bringing with it a sense of trust and familiarity.

How do you talk clearly with low voice?

To talk with a deeper voice, relax your throat and try to speak through your mouth instead of your nose. It also helps if you speak slowly and breathe from your diaphragm. Also, get in the habit of swallowing before you speak, which will make you talk in a deeper voice.

What is volume in oral communication?

Volume is the loudness of the speaker. It is the psychological characteristic of physical strength (amplitude). Loudness is then a subjective measure of the listener, which is often confused with objective measures of sound strength such as sound pressure level (in decibels), sound intensity, or sound power.