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What do you call a person at the front desk?

Joe Ford

What do you call a person at the front desk?

A receptionist is an employee taking an office or administrative support position. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to assist the businesses they work for, including setting appointments, filing, record keeping, and other office tasks.

Is a receptionist and administrative assistant the same?

On the other hand, an administrative assistant may have those same duties but will also be responsible for a lot of behind-the-scenes work. Meanwhile, a receptionist is more customer- or visitor-facing and usually doesn’t have as many behind-the-scenes or advanced responsibilities as an administrative assistant.

What is front office attendant?

Front Desk Attendants greet the clients of a company and perform a variety of clerical and administrative tasks. They work in multiple industries and their common duties are taking phone calls, handling mail, updating records and providing customer service.

What are front desk duties?

Front Desk Representative duties and responsibilities

  • Keep front desk clean, tidy and supplied with all the necessary supplies.
  • Greet, communicate with and welcome guests.
  • Answer all the customers’ questions and address their complaints.
  • Answer all incoming calls, redirect them when needed.

What employers look for in a receptionist?

As you make your hiring criteria more specific, be sure you include the following six traits as you look to fill the job of a receptionist:

  • Effective communication.
  • Professionalism.
  • Interpersonal aplomb.
  • Multitasking capabilities.
  • Organizational abilities.
  • Technical prowess.

What are the qualities of receptionist?

10 Personality Traits of a Great Receptionist

  • Being open to new people and ideas.
  • Being friendly and polite.
  • Being sociable.
  • Being judicious and careful.
  • Able to control emotions.
  • Able to empathize with others.
  • Ability to work under Pressure.
  • Ability to remain calm.

What skills should I list on a resume?

Some important types of skills to cover on a resume include:

  • Active listening.
  • Communication.
  • Computer skills.
  • Customer service.
  • Interpersonal skills.
  • Leadership.
  • Management skills.
  • Problem-solving.

What are my unique skills?

Unique Resume Skills To Include

  • Conflict resolution.
  • Critical thinking.
  • Interpersonal skills.
  • Teamwork.
  • Organizational proficiency.
  • Written communication.
  • Biased for action.
  • Digital technology proficiency.

What is an example of a personal skill?

Personal skills are recognised as soft skills which are not easy to teach (although not impossible). They are also known as interpersonal or even ‘people’ skills. Examples include dependability, adaptability, motivation, problem-solving, and analytical skills.