What are the duties and responsibilities of a receptionist?
What are the duties and responsibilities of a receptionist?
Receptionist
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Directs visitors by maintaining employee and department directories.
What is expected of a receptionist?
The business duties of a receptionist may include answering visitors’ enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting appointments.
What skills do you need to be a receptionist?
Receptionist top skills & proficiencies:
- Customer service.
- Overachieving attitude.
- Verbal communication skills.
- Written communication skills.
- Friendly.
- Professional.
- Adaptable.
- Patience.
Can you make a living as a receptionist?
As of May 2017, the Bureau of Labor Statistics (BLS) shows that the average receptionist salary is $29,640 annually, or $14.25 hourly. The lowest-paid 10 percent of receptionists make under $20,080 annually, or $9.65 hourly.
How much does a receptionist make a week?
National Average
| Annual Salary | Weekly Pay | |
|---|---|---|
| Top Earners | $36,500 | $701 |
| 75th Percentile | $33,000 | $634 |
| Average | $29,839 | $573 |
| 25th Percentile | $26,000 | $500 |
Is a receptionist considered an administrative professional?
On the other hand, an administrative assistant may have those same duties but will also be responsible for a lot of behind-the-scenes work. Meanwhile, a receptionist is more customer- or visitor-facing and usually doesn’t have as many behind-the-scenes or advanced responsibilities as an administrative assistant.
Is a secretary the same as a receptionist?
In the world of the receptionist, the main duties include answering the phone and greeting people who walk into the office. For secretaries, their day is filled with clerical, administrative and organizational tasks that include making appointments, typing documents, filing and answering the phone.
What is another name for a receptionist?
What is another word for receptionist?
| administrator | greeter |
|---|---|
| telephonist | welcomer |
| receiver | switchboard operator |
Is a receptionist a customer service job?
You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role.
What is a better word for Secretary?
What is another word for secretary?
| clerk | executive secretary |
|---|---|
| assistant | administrator |
| receptionist | register |
| registrar | personal assistant |
| clerical assistant | clerical worker |
Who is a receptionist and the qualities?
Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must. A talented receptionist can connect callers and visitors with the right employees, as well as handle basic customer service problems and requests adeptly.
What are the document handled by a receptionist?
The documents handled by a receptionist are explained below: Visitor’s book or record: A visitor’s book in an organization is used to record information about the visitor or caller and what the visitor has come to do in the organization.
What kind of questions do they ask at a receptionist interview?
Receptionist Interview Questions
- Tell me about your previous work experience as a receptionist.
- What were your primary responsibilities?
- Do you enjoy interacting with the public?
- How many people on average did you interact with on a daily basis?
- How did you add value to your role as receptionist?
What makes a good receptionist?
As you can see, a receptionist isn’t just about being a good note-taker and having good communication skills. They must also have certain characteristics such as being open-minded, friendly and sociable, careful and diligent, empathetic and patient, and always be in control of their emotions and actions.
What should I wear to a receptionist interview?
A pocket square should be fine, as long as it’s not overly dramatic. If you choose not to wear a suit, dress fairly conservatively in slacks and a sport coat; however, the combination of a cardigan, tie, shirt and dress slacks also is acceptable menswear for a receptionist interview.
What are four essential qualities required for every occupation?
10 essential skills you’ll need for career success
- Communication. Communication includes listening, writing and speaking.
- Problem solving. Challenges will arise in every job you have.
- Teamwork.
- Initiative.
- Analytical, quantitative.
- Professionalism, work ethic.
- Leadership.
- Detail oriented.
Why should we hire you as a receptionist?
I possess effective business communication skills and can easily interact with a wide variety of personalities over the phone and in person so I have no doubt that I will represent the company in the best possible manner. It is crucial that the customer experiences great service from the receptionist.
How do I pass a receptionist interview?
Start off on the right foot by greeting the hiring manager with a genuine smile and a handshake. Make sure to look them in the eye during the interview and engage directly. Practice communicating clearly and calmly: A big part of being a great receptionist is answering phones and communicating with clients.